Last Updated: January 2026

Mywinbet Privacy Policy — Your Data, Our Responsibility

This page clearly explains what information we collect when you use mywinbet, how we use it, and how we keep it secure.

SSL 256-bit
Encryption Standards
Never Sold
Third-Party Data
GDPR
Standards Compliance
Delete
Access Your Data Anytime

Our Core Privacy Principles

The six pillars of mywinbet's data protection policy

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Collect Less, Protect More

Mywinbet only collects data that is genuinely necessary to operate our services. Collecting unnecessary data goes against our policy.

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Never Sold

Your personal data is never sold to advertisers or third parties. Sharing your data with any marketing company is strictly prohibited at mywinbet.

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End-to-End Encryption

256-bit SSL encryption is applied at every level — from data transmission to storage. Your password is stored as a hash and is never readable in plain text.

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With Your Consent

Your explicit consent is obtained before your data is used for any new purpose. You may also withdraw your consent at any time.

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Transparent Record-Keeping

What data we collect, why we collect it, and how long we keep it — it's all laid out in this policy. No hidden clauses, no fine-print traps.

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Periodic Review

Our Privacy Policy is reviewed and updated regularly. If any changes are made, you will be notified by email and the date on this page will be updated.

How Your Data Flows

A simple overview from registration to secure storage

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Data Provided
Registration Form
→
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Encryption
SSL 256-bit
→
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KYC Verification
Identity Verified
→
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Secure Storage
Encrypted Servers
→
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Service Operations
Only when necessary

Full Privacy Policy

1

Legal Basis for Data Collection

mywinbet Your data is collected on three core grounds — your consent, legal obligation, and the legitimate operational needs of the service. Data is not collected for any reason beyond these.

When you mywinbet— register, place a bet, make a payment, or contact customer support — you are informed about what data is being collected at each step. Nothing is taken without your knowledge.

mywinbet never accesses your social media profiles, contact list, or phone microphone.

When using third-party services (such as payment gateways or KYC providers), their own privacy policies may also apply. You will be notified separately on the relevant pages in such cases.

2

What Types of Data We Collect

mywinbetData is collected at in two main ways — what you provide directly, and what is automatically gathered as you use the platform.

Data TypeExampleReason for Collection
Contact InformationName, email address, phone numberAccount Creation & Communication
Identity VerificationNID number, date of birthAge & KYC Verification
Payment InformationMobile banking numberTransaction Processing
Usage DataLogin time, betting historyService Improvement & Security
Device InformationIP address, browser typeFraud Prevention
CookiesSession tokens, preferencesUser Experience

Your password is never stored in plain text — it is encrypted using bcrypt hashing. Even mywinbet staff cannot view your password.

3

How Your Data Is Used

Collected data is used solely for specific, legitimate purposes. mywinbet's uses of your data include:

  • Account Management — Login, settings updates, and account verification.
  • Financial Transactions — Processing deposits & withdrawals and maintaining transaction history.
  • Betting Services — Bet settlement, live updates, and personalisation.
  • Contact — Important notices and promotional notifications (where consent has been given).
  • Security — Fraud detection and monitoring of suspicious activity.
  • Legal Compliance — Compliance with Anti-Money Laundering (AML) obligations.

Your data is never unilaterally used for profiling or automated decision-making.

4

Data Sharing — When and With Whom

mywinbet never sells your personal data or shares it with third parties for advertising purposes. However, data may be shared in the following limited circumstances:

  • Payment Providers — Information required to process Mobile Pay, Nagad, and Rocket transactions.
  • KYC Partner — Licensed service providers for age and identity verification.
  • Law Enforcement Authorities — By court order or legal obligation.
  • Business Successor — In the event of a company merger, you will be notified in advance.

Only the minimum data necessary for each specific task is shared with these partners. They are also contractually bound to uphold our privacy standards.

5

Cookies & Tracking Technologies

The mywinbet website uses cookies to improve service quality and personalise your experience. The types of cookies used are explained below:

Cookie TypesPurposeDurationCategory
Session Cookie Stay Logged In Until browser is closed Essential
Preference Cookies Language & theme settings 1 Year Functional
Analytics Cookies Site Performance Monitoring 90 Days Analytics
Security Cookies CSRF protection, fraud prevention Session Essential

You can manage cookies through your browser settings, but disabling essential cookies may cause certain features of the site to stop working.

6

Data Retention

Mywinbet does not retain your data longer than necessary. However, certain data is required by law to be kept for a defined period:

  • Account Information: For the duration of active account + 5 years after closure.
  • Financial Transaction Records: 7 years after the last transaction (AML regulations).
  • KYC Documents: 5 years after account closure.
  • Betting History: Actively accessible for 3 years.
  • Customer Support Conversations: 2 years.

Once the retention period expires, data is securely deleted or anonymised.

7

Security Measures

Mywinbet uses industry-leading technology to protect your data. Our security framework includes:

  • Full TLS 1.3 encryption from server to client.
  • All sensitive data stored in our database is AES-256 encrypted.
  • Two-factor authentication (2FA) is available for all accounts.
  • 24/7 real-time fraud detection system.
  • Regular third-party security audits and penetration testing.
  • Employee access to data is restricted on a need-to-know basis.

In the event of a data breach, affected users will be notified within 72 hours.

8

Your Rights

You have important rights over your personal data at mywinbet. All of these rights can be exercised free of charge.

Right of Access You can request to know what personal information we hold about you.
Right to Rectification Request corrections to any inaccurate or incomplete information.
Right to Erasure Request deletion of your data under certain circumstances.
Restrict Processing Request that processing of your data be temporarily restricted for specific reasons.
Data Portability You can receive your data in a machine-readable format.
Right to Object Object to the processing of your data for specific purposes.

To exercise any of these rights, email us at support@mywinbet.app. We will respond within 30 days.

9

Children's Privacy

mywinbet's services are strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18.

If a parent or complainant notifies us that a minor is using or has used our platform, we will immediately close the account and delete all associated data.

10

Policy Changes & Updates

Mywinbet may update this Privacy Policy as needed. For significant changes:

  • A notification will be sent to your registered email address.
  • The "Last Updated" date at the top of this page will be revised accordingly.
  • For significant changes, you will be asked to accept the updated terms upon your next login.

Continued use of the service after a new policy takes effect will be considered acceptance of that policy.

11

Contact & Complaints

For any questions or concerns about this Privacy Policy, please contact our data protection team:

  • Email: privacy@mywinbet.app
  • Live Chat: Chat button at the bottom right of the platform
  • Response Time: Within 30 days (72 hours for urgent cases)

For any complaints, please contact us first. If you are not satisfied with the outcome, you have the right to escalate the matter to the relevant regulatory authority.

❓ Frequently Asked Questions

mywinbet does not charge any service fee on withdrawals. However, third-party payment gateways such as Mobile Pay, Nagad, or Rocket may apply their own transaction fees — this is entirely subject to their own policies and is outside mywinbet's control. Regarding limits, the minimum withdrawal is ৳500 and the daily maximum for regular members is ৳2,00,000. VIP members have separate limits, which are generally higher. First-time withdrawals require completed KYC verification — without it, the payment cannot be processed. All withdrawal requests are processed within 15 minutes to a maximum of 24 hours.

Yes, absolutely. mywinbet is built with a mobile-first design, so the full site works seamlessly on any modern browser (Chrome, Safari, Firefox) on Android or iPhone. Betting, live scores, deposits, and withdrawals — every feature is available in the browser. The main differences compared to the app are that push notifications are not available directly through the browser (you'll receive them via SMS or email instead), and offline mode is not supported. For a better experience, you can also install our PWA (Progressive Web App) — just use the "Add to Home Screen" option in your browser to get an app-like experience with no separate download required.
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Your data is safe — enjoy the experience with complete peace of mind

Your privacy is our top priority at mywinbet. Enjoy betting on cricket, football, and 30+ more sports in a fully secure environment.

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