Mywinbet FAQ — straight answers to your questions

Claiming the mywinbet welcome bonus is a straightforward process. Here are the steps:

• 1 Complete registration — Create a new account with your name, mobile number, and email, then verify via email or SMS.
• 2 Make Your First Deposit — deposit a minimum of ৳200 via Mobile Pay, Nagad, or Rocket. This first deposit is what triggers the bonus.
• 3 Wait for the Bonus to Be Credited — The bonus is usually credited to your balance within 5 minutes.

A few important conditions: you must meet the specified wagering requirements to use your bonus. Winnings from bonus bets are transferred to your cash balance. The welcome bonus is limited to one account per person — creating multiple accounts will result in the bonus being cancelled. See the promotions page for full terms and conditions.

The minimum deposit on mywinbet varies slightly depending on your payment method:

• Mobile Pay & Nagad: Minimum ৳200 — much lower than most other platforms in Bangladesh.
• Rocket: Minimum ৳200.
• Bank Transfer: Minimum ৳500.

The maximum deposit limit varies by account type and VIP level. Standard accounts can deposit up to ৳50,000 per day. Deposits via Mobile Pay or Nagad are typically credited to your wallet within 2–5 minutes. There are no hidden charges — the exact amount you send is what you receive.

Getting started with cricket betting on mywinbet is simple. Here's how:

• 1 Log in and Sports Events or Sports Betting Go to the menu.
• 2 Select the cricket category — choose Test, ODI, T20, or whichever IPL/BPL format you're following.
• 3 Click on the match you want — you'll have both pre-match and live betting options.
• 4 Choose your bet type — match winner, toss, top batsman, total runs, over/under, and more.
• 5 Click on the odds to open the bet slip — enter your amount and tap "Place Bet".

In live betting, odds update every few seconds. Major events (World Cup, IPL, BPL) offer hundreds of betting markets. With sufficient wallet balance, bets are confirmed instantly.

To create an account on mywinbet Must be at least 18 years old — this is a mandatory requirement, with no exceptions.

You are required to provide your date of birth when registering, and age verification (KYC) using a national ID must be completed before your first withdrawal. If an account holder is found to be under 18:

• The account will be closed immediately.
• All account balances and bonuses will be cancelled.
• Relevant information may be reported to the regulatory authority.

If a family member suspects that a minor is using mywinbet on their device, please contact our support team immediately. We are committed to responsible gaming.

On mywinbet, your full betting and financial history is accessible from two places:

• Betting history: After logging in, go to "My Bets" or "Bet History". There you'll find a full list of active, settled, and cancelled bets — including match name, stake amount, odds, and outcome.
• Financial transactions: Under "Financial Transactions" in the navigation menu, you'll find a complete record of all deposits, withdrawals, bonus credits, and deductions — with full date and time details.

You can filter by date to pull up records for a specific period. Up to 90 days of history is available directly; for older records, contact support — statements are typically sent within 24 hours.

By default on mywinbet Decimal Format is used — it's the easiest to understand.

Here's how it works:

Winnings = Stake × Odds

• Odds 1.85, stake ৳100 → win ৳185 (profit ৳85).
• Odds 2.10, stake ৳500 → win ৳1,050 (profit ৳550).
• Odds 1.50 That means a total return of ৳150 on a ৳100 bet — a profit of ৳50.

Simple rule: the higher the odds, the less likely the outcome — but the bigger the payout if you win. Odds of 2.00 means even money — you get double your stake back. You can also switch to fractional format in settings.

If the app won't open or keeps crashing, try the following steps one by one:

• 1 Force Stop App — close it completely, wait 30 seconds, then reopen.
• 2 Check Your Internet — Check that your mobile data or WiFi connection is working.
• 3 Clear Cache — Go to Settings › Apps › mywinbet › Clear Cache.
• 4 Check for updates — Update the app if a newer version is available. Older versions may not work properly.
• 5 Uninstall & reinstall — if none of the above works, uninstall the app and download it fresh from mywinbet.app.

You can also access mywinbet.app directly through Chrome or Safari without the app — all features are available. If the issue persists, let us know via live chat and our team will typically respond within 15 minutes.